Welcome to Travel China (hereinafter referred to as “we” or “this website”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information.

1. Information Collection

We may collect the following information to provide better services:

1. Personal Identification Information: including name, ID/passport number, phone number, email, address, etc. (used for booking, identity verification, and customer support).

2. Payment Information: bank card numbers, third-party payment accounts (e.g., PayPal, Alipay, WeChat Pay) (payments are processed directly by partner financial institutions; we only record transaction status).

3. Travel Information: flight, hotel, and attraction bookings, travel dates, companion information, etc.

4. Device and Log Information: IP address, browser type, visit time, page views, device model, operating system (used for website optimization and security).

5. Cookies and Similar Technologies: to store login status, personalized recommendations, and ad optimization (you can reject cookies via browser settings, but some features may be affected).

2. Information Use

Your information will be used for the following purposes:

1. Completing travel product bookings, payments, and after-sales services.

2. Sending necessary information such as order confirmations, travel reminders, and safety notifications.

3. Improving service quality and analyzing user preferences (e.g., optimizing products using anonymized data).

4. Preventing fraud, illegal activities, and ensuring account security.

5. Sending promotional offers or market research where permitted by law (you can unsubscribe at any time).

3. Information Sharing and Disclosure

We only share your information under the following circumstances:

1. Third-party service providers: such as airlines, hotels, etc., to fulfill orders (only necessary information is shared).

2. Legal Requirements: as required by government or judicial authorities to protect users and public safety.

4. Information Storage and Security

1. Data is stored on domestic servers; cross-border transfers comply with relevant regulations.

2. We use SSL encryption, access control, and other measures to protect data.

3. Information is retained as long as necessary to fulfill the purposes described in this policy or as required by law.

5. Your Rights

You have the right to:

1. Access, correct, or delete personal information (deleting some information may affect service use).

2. Withdraw consent for information processing (e.g., unsubscribe from marketing emails).

3. Contact us via [customer email/social] to exercise your rights; we will respond within 15 business days.

6. Protection of Minors

Users under 18 must have guardian consent to use the service; we do not actively collect information from minors.

7. Policy Updates

We may revise this policy; updated versions will be published on the website with effective dates, and significant changes will be prominently notified.

8. Contact Us

If you have questions about this Privacy Policy, please contact us. We will listen carefully to your suggestions and improve accordingly.